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A to Z of Council Services:

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Complaints

Although we aim to provide the highest standards of service, we know problems do sometimes occur. Complaints are not looked on as unwanted as they provide us with a chance to see where we can improve our services to you.

For full details of how to make a complaint, please see our Compliments, Comments and Complaints page.

If your complaint is about a councillor, please see our Complaining about a Councillor page.

Contacts

Email:

customerservices@lancaster.gov.uk

Telephone:

01524 582000

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