Our policies and procedures
Policies and procedures for conducting council business
Available on our main Constitution of Lancaster City Council page.
Policies and procedures about the recruitment and employment of staff
Available on our main Jobs page.
Information about how to contact us and our standards for customer service are available at www.lancaster.gov.uk/contact
Data Protection policies
Available on our Data Protection page.
The cost of accessing information
We will make as much information available as possible electronically, using the council website. Access to the council website and the information contained on it is free of charge.
However, we may charge you for:
- Information printed from the website in council receptions
- Sending information to you in the post
- Publications that have a cover price
- Requests for information not available in the Publication Scheme
If a charge is payable, we will let you know in advance of sending the information.