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Services provided by the council

This part of the Publication Scheme contains information about the services the council provides including leaflets, guidance and newsletters.

Regulatory and licensing responsibilities

Information on regulatory and licensing responsibilities is available on our main Licensing page.

Services for local businesses

Information on help and support for local businesses is available on our Business Information page.

Services for members of the public

We provide a wide range of services for local residents. Please browse our web site or call Customer Services on 01524 582000 for more details.

Information useful for those living in the district is available in our Community and Living section.

Services for which the council is entitled to recover a fee, together with those fees

Please type fees into our search engine at the top right-hand side of any page

Information for visitors to the area

Please see our Tourism pages.

Details of what's on in the area

Please see our Events calendar (at the left side of every page) and our What's On page.

You can also see current and archive issues of Your District Council Matters, the council's magazine.

Advice and guidance

Please type advice into our search engine.

Media releases

Our media releases, latest council news, and news archive are available online at www.lancaster.gov.uk/news

Election information

Information about registering as a voter, and details of our electoral and council wards is available on our main Elections and Electoral Registration page.

Details of local elected members, and local MPs and MEPs can be found via our main Councillors page.


The cost of accessing information

We will make as much information available as possible electronically, using the council website. Access to the council website and the information contained on it is free of charge.

However, we may charge you for:

  • Information printed from the website in council receptions
  • Sending information to you in the post
  • Publications that have a cover price
  • Requests for information not available in the Publication Scheme

If a charge is payable, we will let you know in advance of sending the information.

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