Performance Information
Annual Report
Annual Report 2010-11
Our annual report gives you information about what we've been up to in the past year, and the plans we've got for the future. You will see how we monitor and check that the services we provide are up to standard.
Follow the links below to view your annual report for 2010-11. This has been developed with the help of many of our tenants who have told us what they want to know about the service we provide, and how they want us to present this information.
Annual Report 2010-11 (Summary Version) (119KB - PDF)
Annual Report 2010-11 (Full Version) (2.3MB - PDF)
If you would like to get involved in helping us to shape our service, or if you simply have a question about the service we provide and the way we plan to develop it, please get in touch using the contact details at the bottom of this page.
Performance
If you would like to read more about how we have been performing, click on the following links:
Performance Information 2009-10 (509KB - PDF)
Performance Information 2010-11 (266KB - PDF)
Financial Information
For information about our budgets for 2011-12, click below:
Housing Revenue Account Budget (27KB - PDF)
Housing Revenue Account Capital Programme Budget (27KB - PDF)
Housing Stock Profile
Click this link to view details of Council Housing Stock across the district:
Council Housing Stock Profile January 2012
Comments, Compliments and Complaints
If you would like more information about the comments, compliments and complaints we have been receiving, click on the following links:
Comments, Compliments and Complaints 2009-10 (38KB - PDF)
Comments, Compliments and Complaints 2010-11 (28KB - PDF)
Standards
If you would like more detailed information about how we currently meet the standards required in the different areas of our service, click on the links in the table below.
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