Policy and Strategy

The aim of Council Housing Services is to provide our customers with a high level of service that is responsive to their requirements.

The aim of Council Housing Services is to provide our customers with a high level of service that is responsive to their requirements.

• Housing Revenue Account Business Plan
• Housing Options Appraisal Report
• Lancaster Standard: Decent Homes, Decent Neighbourhoods
• Ten Year Improvement Plan
• Anti-Social Behaviour Policy Statement
• Tackling Anti-Social Behaviour: Summary of Policies and Standards
• Strategy For Reducing Domestic Abuse In The Lancaster District 2006 to 2010
• Council Housing Racial Equality Policy
• Tenant Participation Compact
• District Wide Tenants' Forum Terms Of Reference
• Service Commitment to Leaseholders
• Quality Policy
• Sheltered Housing Handbook
• Sheltered Housing - Protection from Abuse
• Comments, Compliments and Complaints

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