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Emergency Contact Details

The council's emergency out-of-hours contact number is 01524 67099

Calls to this number will be logged but will not necessarily result in an emergency response. This number should only be used for Lancaster City Council related emergencies.

Emergency Services: 999

SMS Emergency Text Messaging Service: 66247
(For people who are deaf, hard of hearing or speech impaired) 


Important contact numbers for the Lancaster district

Lancashire Police 101 (for non-emergency calls anywhere in Lancashire)

Lancashire Fire and Rescue 01772 862545 (Lancaster fire station 01524 60193)

Lancashire County Council 0845 053 0000

Royal Lancaster Infirmary 01524 65944  

NHS Choices (find NHS services near you)

Water (United Utilities) 0845 746 2200 or 01925 714810 (Textphone 0808 143 0295)

Electricity (United Utilities) 0800 195 4141 (Textphone 0800 458 9767)

National Grid 0800 111 999 (electricity and gas networks)

Environment Agency 0800 807060 (incident reporting) or 0845 988 1188 (floodline)

Floodline 0845 988 1188 (Type Talk 0845 602 6340)

Health and Safety Executive 0845 345 0055

BBC Radio Lancashire 103.9, 95.5, 104.5 FM

See Emergency Planning and Business Continuity for details of the council's emergency recovery plans.

See also the Lancashire Resilience Forum and the UK Resilience Forum for more advice on what to do in an emergency.

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