Repairs and maintenance services explained

To report a repair please call 01524 582929.

Alternatively, you can report your repair online or by visiting our customer services desk at Lancaster Town Hall. We make appointments for all repairs that require access into your property.

If you need to report an emergency repair when the office is closed you should ring the Emergency Call Centre on 01524 67099 (Please note calls are recorded for monitoring and training purposes)

If you need to report a repair to your gas fire, gas boiler or gas powered central heating, then you should ring EMCOR on 0800 111 4521 which is free if you ring from a landline. You can also contact EMCOR by ringing 01744 833398.


Last updated: 11 July 2018