Home Improvement Agency Services
HIA Logo
Lancaster City Council's Home Improvement Agency (HIA) helps vulnerable residents who are elderly, disabled or on low income to repair, improve, maintain and adapt their homes.
We aim to help people remain comfortable and independent by offering free, impartial advice on:
- Maintenance and repairs
- Energy efficiency and home safety
- Getting estimates and dealing with builders and contractors
- Increasing benefits and raising finance to carry out essential work.
- Independent advice on moving home
- List of Safe Trader registered contractors*
Staff from the Home Improvement Team
(* Registered under Lancashire County Council's Trading Standards Safe Trader scheme).
We also provide a free Handyperson Service to get small jobs done around the home, and assistance with Disabled Adaptations.
How to contact us
To arrange a free visit call us on 01524 582257 or email hiaenquiries@lancaster.gov.uk or complete the online enquiry form.
For more information on our services download our guide to HIA services (PDF). If you would like more copies of this leaflet to give to clients or to display in your premises, please contact us.
HIA Newsletter
Download the Summer 2011 HIA newsletter or click in the viewer below: