Online payments

Important message for all card users

To make a payment you must have registered your payment card with either:

Please note that if you do not register your card, you will not be able to make an online card payment with us.


Make a payment

  • Go to online payments
  • Alternatively use our automated telephone payment service by calling 0845 601 7297. This call will cost you 5 pence per minute plus your phone company’s access charge

What can I pay for online?

You can pay your council tax, non-domestic rates, debtor invoices, housing benefit debts, and housing rents.

How do I make a payment?

On the payments page, select your payment from the Payment Type options

For each type of payment, you will need the relevant reference number. For instance, for council tax payments you will need your 9-digit reference number which starts with an 8.

What payment cards do you accept?

We accept Visa, Delta, JCB, Maestro/Switch, Mastercard and Solo.

Further Information

If you have any problems or questions, please contact cashiers@lancaster.gov.uk.

Last updated: 13 January 2017