Terms and conditions

Copyright statement

© Lancaster City Council (except where otherwise stated). All rights reserved.

Applications for permission to reproduce text, photographs or graphic images contained on this site should be sent to:

The Communications Team
Lancaster City Council
Lancaster
LA1 1PJ

Email: communications@lancaster.gov.uk

The copyright of all photographs and graphic images is owned by Lancaster City Council (except where otherwise stated).


Disclaimer

The information contained on this site is for general guidance only. You should neither act, nor refrain from action, on the basis of any such information. You should take appropriate professional advice on your particular circumstances because the application of laws and regulations will vary depending on particular circumstances and because laws and regulations undergo frequent changes.

The council makes no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and images on this site. You must not assume that this publication is error-free or that it will be suitable for the particular purpose that you have in mind when using it. Lancaster City Council does not assume any responsibility for errors or omissions in this publication or other documents that are referenced by or linked to this publication.

Lancaster City Council disclaims all responsibility (including in negligence) for all consequences of any person acting on, or refraining from acting in reliance on, information contained in this site.

Any links to third-party websites by Lancaster City Council provided solely for the purposes of convenience for those browsing the website of Lancaster City Council. Please note that the selection by you of a website which is listed on, or capable of being accessed from Lancaster City Council will connect you to a site which is not under the control of Lancaster City Council.

Lancaster City Council has no control over the content of linked websites or the services available through them. Accordingly it makes no representation concerning the content of those sites to you. Nor can the fact that Lancaster City Council has referred to, or established hyperlinks with, such sites serve as an endorsement of any kind whatsoever by Lancaster City Council (notwithstanding any description or summary against any item in Lancaster City Council's own pages).

Lancaster City Council has not tested any content, software, features or links found on any sites listed and does not give any representation regarding the quality, safety, suitability or reliability of any of them or of any of the material contained in them.


Privacy statement

This privacy policy only covers sites on the lancaster.gov.uk domain. On some sites within this domain, specific privacy provisions apply - these are listed below in this section. Links within this site to external websites and domains are not covered by this policy.

Lancaster City Council respects the privacy of all site visitors and subsequently complies with all statutory data protection provisions applicable to England and Wales.

We will use the information you provide to make improvements to Lancaster City Council services.

Information communicated via the Internet could be detected by third parties and any information you send to us is at your own risk.

Lancaster City Council does not capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services.

Where visitors may submit information via forms etc, they are deemed to have consented to the collection, processing and storage of that information.

Information submitted will be stored by the webmaster as an email message and used to process any requests. It will be retained for a reasonable period. Where a business transaction is then enacted commercial records may be retained for up to seven years.

The principles of fair processing will be applied and should you have any concern regarding collection, processing, storage or disclosure of information submitted via this website please contact the council.

In submitting information to this site, the act of clicking on the ‘submit’ button is taken as explicit consent to use of the information as described in this statement.

Since no authentication of visitors is provided on this site the council cannot be held responsible for any acts of impersonation and will assume all information submitted is genuine unless there is reason to doubt its authenticity. If you suspect that a false entry has been made using your identity, please contact the council.

Salt Ayre Leisure Centre (salc.lancaster.gov.uk)

We will obtain personal information from you when you sign up to memberships, classes, for promotions, events, competitions or provide us with feedback on our services. This could be online, over the telephone or on paper forms.

We will collect basic personal details such as your name, date of birth, e-mail address, postal address, telephone number(s), next of kin and parental details.

We will sometimes need to collect your bank or credit card details, but we will never store your financial information on our servers.

In order for us to properly assess the most appropriate treatments, advice, recommendations, products or services that we offer we may ask you to provide us with sensitive personal data such as medical details and health circumstances. We always treat this information in the strictest of confidence and only ever use it for the purpose it is collected.

We will use your personal information to allow us to provide you with the services, classes, treatment, products or information that you have requested. This is for our internal administration and assessment purposes. We will also use your contact details to let you know about any important updates to sessions you have booked (e.g. if a class is cancelled).

We may also use your information to tell you about products, services and offers that may be of interest to you. We will only do this if you have consented to this.

We use secure servers and take all other appropriate measures to ensure that the personal information that you disclose to us is kept safe and confidential.

We may pass your information to our service partners, agents and associated organisations where necessary to allow us to communicate effectively with you and manage any memberships you may have with us. We will also pass your information to other partners for the purpose of marketing or promotion of services offered by the council, but only if you have consented to this.

When required by law we may disclose your information to crime agencies such as the police or HMRC.

You have the right to ask for a copy of the information we hold about you, and to have any inaccuracies in your information corrected. You also have the right to ask us to stop processing your data for marketing purposes at any time.

For information about how to exercise these rights, please contact info@lancaster.gov.uk


Last updated: 05 January 2018