The call comes once again following the triggering of SWEP (Severe Weather Emergency Protocol) which comes into effect when the night time temperature is predicted to be zero degree celsius, according to the Met Office.
A dedicated team of city council staff are on standby 24/7 to respond to alerts and offer advice and support as well as making arrangements to get them off the street at whatever the time of day or night and into temporary accommodation during periods of sub-zero temperatures. At evenings and weekends, staff are available to arrange for support over the phone.
During extreme weather conditions you can call the council's homeless team direct during normal office working hours (9am-5pm) on 01524 582257. In the evenings and weekends you can call Lancaster City Council’s out of hours service tel. 01524 67099.
Alternatively you can contact StreetLink by telephoning the 24/7 StreetLink phone line 0300 500 0914 or report your concerns using the StreetLink website www.streetlink.org.uk The Street Link scheme is a service that enables the public to alert local authorities in England about rough sleepers in their area.
Last updated: 19 March 2018