Important message for all card users
Changes to online payments from Tuesday 2 April 2013
From Tuesday 2 April we are introducing an extra level of cardholder security to our online payments system. To make a payment from this date, you must have registered your payment card with either:
Verified by Visa and MasterCard SecureCard have been developed by card providers and banks to help protect your card against unauthorised use.
Please note that if you do not register your card, you will not be able to make an online card payment with us from this date.
Make a payment
- Go to online payments
- Alternatively use our automated telephone payment service by calling 0845 601 7297.
What can I pay for online?
You can pay your council tax, non-domestic rates, BID levy, debtor invoices, housing benefit debts, and housing rents.
How do I make a payment?
On the payments page, select your payment from the Payment Type options
For each type of payment, you will need the relevant reference number. For instance, for council tax payments you will need your 9-digit reference number which starts with an 8.
What payment cards do you accept?
We accept the following card types:
If you have any problems or questions, please contact firstname.lastname@example.org.