Rubbish, waste and recycling

green recycling box
Details of bin collection dates, what to put in your recycling bins and boxes, bulky item removal, and trade waste and recycling services.
When are my Bins and Recycling Boxes Collected?
The Latest Recycling News
Click here to find out all the up to date information on waste, recycling and christmas collections.
Further Information - Household Waste and Recycling
We provide a fortnightly collection of household waste from wheeled bins and recycling boxes for all houses in the Lancaster district
What do I put in each of my bins and boxes?
- Download our leaflet What Goes Where? (PDF 1.2MB)
- Call our Freephone Helpline on 0800 092 9705
How do I report a missed bin?
- Please do not report a bin as 'missed' until 24 hours after it was due to be collected.
- Call customer services on 01524 582491 or use our online reporting form.
How do I report a lost or stolen bin?
What if my bin breaks?
- We have spare parts - you can order new bin lids, pins and wheels.
- Call customer services on 01524 582491 or use our online reporting form.
Where is my nearest recycling point?
Contact Us
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Bulky Waste Removal
We will collect unwanted bulky items from your home for a small fee.
- To arrange a collection, call customer services on 01524 582491.
- Removal costs £18 for up to 3 items. Each additional item costs £6.
- For full details of what we can and can't collect, download our Bulky Matters leaflet (PDF 680K)
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Trade Waste and Recycling
We provide a competitive commercial waste collection service in the district.
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Street Cleaning
We aim to provide and maintain a clean and litter-free environment throughout the district.
- We clean all main shopping roads daily
- We clean areas with litter problems once each day Monday to Friday
- We clean residential roads on a scheduled basis
- See our Street Cleaning page for further information
To report a street cleaning issue call customer services on 01524 582491 or use our online street cleaning problem form.
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