Help for businesses

Reopening your premises

Hairdressers and barbers

Street cafe licensing

Reopening of salons and spas

Reopening of licensed premises

Register your business

Register your business details with our Business Support Team and allow us to help you during the pandemic and beyond.

Social distancing posters

We've produced some social distancing signage posters that you can print off and use in your business premises.

Health and safety support

A video overview of health and safety for your business, whether you are still operating, planning to re-open, or not yet permitted to operate:

Health and Safety for Businesses

Food business support

Our Food Safety Forum provides free advice, guidance, videos and frequently asked questions to help you run your food business safely. If you are operating a takeaway or delivery food service and have any questions about hygiene, allergens, cleaning and social distancing, the Food Safety Forum can answer them.

Private rented accomodation

See our guidance for landlords (PDF) and guidance for tenants (PDF) of shared accommodation.

General business support

The government has published guidance on working safely during Coronavirus. The guidance covers the following business areas:

Coronavirus business recovery toolkit

To help your business recover from the impact of the Coronavirus pandemic use our Coronavirus business recovery toolkit (PDF)

Managing the risk to staff, customers and other visitors

When planning to reopen your business, please consider the risks to your staff and customers.Use our Coronavirus risk assessment template (DOCX) as a guide to reopening safely.

Queue management and social distancing

Advice on the management of external queues with social distancing (PDF)

Legionnaires’ disease risk

When buildings reopen after lockdown, it is essential that water systems are not put back into use without considering the risks of Legionnaires’ disease.

Business support team

Our dedicated Business Support Team are here to offer advice and support to business owners, including a Coronavirus Business Recovery Toolkit (PDF).

Contact the business support team by email at

ERDF funding acknowledgement footer

Lancaster City Council has developed a package of measures so business owners have the confidence to reopen in a manner that is safe not only for customers, but for their staff and themselves. Some of this work has been funded by the European Regional Development Fund.