Waste and recycling

How you can do your bit to keep our waste and recycling services rolling

With more household waste than normal being generated as a result of people working or spending more time at home, we’re urging householders to be mindful of the additional pressure being placed on our frontline staff and take some simple steps to help keep our collection services rolling. 

This includes making sure that all bins and boxes including garden waste bins are out on the kerbside by 7am on collection day.

Bins and boxes that are not out at the time of collection will be noted by the collection crew and we will not return to collect them.

Non-recyclable household waste (landfill)

Now that the household waste and recycling centres have re-opened, we are no longer collecting excess non-recyclable waste left at the side of wheelie bins for collection.  

Most of your household waste can now be recycled so residents shouldn’t have any problems storing non-recyclable household items in their grey wheelie bins.

Kitchen roll and tissues

Kitchen roll and used tissues are general household waste and must be placed in your grey wheelie bin.

Extra grey wheelie bins

Requests for additional grey bins have suspended until further notice to ensure that our collection services can be maintained.

Excess recyclable household waste

If your recycling boxes are full to the brim then you are doing a fantastic job recycling.

Remember to ‘wash and squash’ your tins and plastics to reduce the amount of space they take up in your boxes.

Additional recyclable items can be put out for collection in a variety of containers including storage boxes, strong cardboard boxes, buckets or double bagged in carrier bags.  Please keep these separate just as you would normally store them in your recycling containers.

Do not use black bin bags for excess recyclables as the crews will assume it is non-recyclable waste and refuse to pick it up. 

If you have excess glass, you should ensure that bottles and jars etc remain stored in the recycling boxes provided.

As a reminder, recyclable household items now include most plastics such yogurt pots, margarine tubs, and meat, fruit and vegetable trays of any shape or colour, along with their lids. In fact, anything with a number 1, 2 or 5 within the recycling triangle can go into your recycling bin. You’ll find a full list on the council’s website at lancaster.gov.uk/recycling

Garden waste

Garden waste will only be collected if it is contained in a green wheelie bin and once you have subscribed to our garden waste collection service. 

If you haven’t subscribed to the 2020/21 service which started on 1st April and you’re going to be busy in the garden it’s not too late to sign up - visit www.lancaster.gov.uk/gardenwaste

You can also subscribe to an extra wheeled bin if you need more capacity.

Textiles

As you can imagine, our collection vehicles are fuller than normal at the current time so we are asking people not to leave textiles out for collection at this time.

Bulky household waste

Lancashire County Council’s household waste recycling centres are open, with some restrictions on the amount and type of waste which you can dispose. More information is available on the county council's website.

Alternatively, you could contact the council’s bulky household waste disposal service, Bulky Matters to dispose of your larger items. 

The service continues to run with the following restrictions:

  • Operational Monday to Fridays, 9am – 5pm
  • Collections of goods will be from outside of the property only (end of driveway).
  • Staff will not enter the property at this time and will maintain a 2m self-distancing protocol from all residents

To arrange a collection, call customer services on 01524 582491. More information on the service can be found at lancaster.gov.uk/bulkymatters

Don’t forget that being involved in dumping waste illegally (fly tipping) is a serious criminal offence which can carry a hefty fine or prison sentence of up to five years. 

Trade waste and recycling collection service

If you’re a customer of the council’s trade waste and recycling collection service and you wish to have your collections suspended at this time, you should contact the council on 01524 582415 or email tradewaste@lancaster.gov.uk as soon as possible. This will ensure that payments for the service and visits to your business are cancelled until further notice.