Online and telephone payments will be unavailable from 1pm Monday 20 November to 12pm Tuesday 21 November due to an essential system upgrade.
How to report suspected fraud
- Report it online
- Telephone 01524 582056 to speak to a member of staff
- Write to: Corporate Enquiry Team, Shared Services, Lancaster City Council, Town Hall, Dalton Square, Lancaster, LA1 1PJ
- You can report benefit fraud online at the DWP website.
Council employees should follow the processes as set out in the Raising Concerns Policy (formerly 'Whistleblowing' Policy) (PDF, 317KB) which is intended to encourage and enable employees to raise serious concerns within the council rather than overlooking a problem or blowing the whistle outside.
Last updated: 10 November 2016