Policies and performance
Policy
2022-2024 Service Improvement Plan
Housing Tenancy Policy (PDF, 595KB)
Housing Allocation Policy (PDF, 410KB)
Counter Fraud Sanction Policy (PDF, 129KB)
Lancaster City Council Housing Fire Safety Policy (PDF, 81KB)
The Lancaster Standard - Decent Homes, Decent Neighbourhoods (PDF, 667KB)
Anti-Social Behaviour Policy Statement (PDF, 261KB)
Tackling Anti-Social Behaviour: Summary of Policies and Standards (PDF, 211KB)
District Wide Tenants' Forum - Terms of Reference (PDF, 61KB)
Service Commitment to Leaseholders (PDF, 284KB)
Tenants Guide to Sheltered Housing (PDF, 1.1MB)
Housing Adaptations Policy (DOC, 1.1MB)
Communal Areas Fire Safety Policy (PDF, 213KB)
Housing Complaint Policy (PDF, 172KB)
Performance
2020/2021 Quarter 3 Performance (Apr-Dec)
2020/2021 Quarter 4 Performance (Apr - Mar)
2021/2022 Quarter 1 Performance (Apr-Jun) (PDF, 299KB)
2021/2022 Quarter 2 Perfromance (Apr-Sep) (PDF, 301KB)
2021/2022 Quarter 3 Performance (Apr-Dec)
Last updated: 28 April 2022