Coronavirus information
Details of support for individuals and businesses during the Coronavirus pandemic

Details of support for individuals and businesses during the Coronavirus pandemic
Community Hub - Customer Services
Telephone: 01524 582000 (Mon - Fri, 8am - 6pm Sat - Sun, 10am - 3pm)
Email: customerservices@lancaster.gov.uk
Business Support Team
Email: business.support@lancaster.gov.uk
Council Housing
Telephone: 01524 582929
Email: councilhousing@lancaster.gov.uk
Council Tax
Telephone: 01524 582900 (9am - 4pm, Monday to Friday)
Email: ctax@lancaster.gov.uk
Homelessness and Rough Sleepers (to report a rough sleeper)
Call 01524 582257 during office hours (9am – 5pm, Monday to Friday)
Out of office hours and weekends call 01524 67099
Email strategichousing@lancaster.gov.uk
Via StreetLink’s 24/7 phone line 0300 500 0914 or online at www.streetlink.org.uk
Social Media
Facebook: /LancasterCC
Twitter: @LancasterCC
Instagram: @Lancaster_City_Council
We know that there is a wealth of experience, knowledge and enthusiasm that exists in our communities and we would very much welcome your ideas and offers of help, and we have set up a dedicated email you can contact us on civilcontingencies@lancaster.gov.uk