Privacy settings

Help for individuals

Advice and support

Personal help - the Community Hub

  • Struggling to afford food?
  • Need help collecting a prescription?
  • Feel lonely and would like to chat with someone?
  • Need help with hospital or outpatient transport?
  • Do you need support in order to be able to self-isolate?

If you're concerned that you, a neighbour, family member or friend, will struggle during this time please contact our Community Hub on 01524 582000 or email customerservices@lancaster.gov.uk and we will support you and direct you to the help you need.

Our phone lines are open 9am (10am on Wednesdays) to 5pm Monday to Friday, and bank holidays from 10am to 3pm.

Lancaster City Council logogram

Cookies policy

This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used.

Review your privacy settings