Advice available from the food and safety team
Who is it for?
This service is aimed at someone considering starting a business or existing seasoned entrepreneur. An experienced officer can come and visit you at a time of your choosing and inform you of the legal requirements needed to help achieve a food hygiene rating of 5.
What we offer when you contact us:
Initially we will ask you about your business and discuss what you need to do to meet the relevant regulations.
Initially aim to;
- discuss with you what you need to do to operate legally, you are free to send pictures of the premises or plans to us and obtain advice free of charge.
- follolwing this review we would discuss what further support you may need to meet your needs (charged at cost price)
- signpost you to free regulatory business support services where available.
Should you wish for a member of the food team to visit you:
- We can arrange for a on-site visit delivered by an experienced and qualified Food Safety Officer giving you practical tailored advice appropriate to the size of your business.
- Tailored advice for your business on how to achieve the highest possible standards, written up in a simple and easy to understand report, this is unfortunately a paid for service.
What are the costs?
Our business advice service is charged per hour and on a cost recovery basis.
We offer you up to two hours on site tailored information at a subsidised cost of £99 which this includes travel time.
How will it help you?
This service will provide the following benefits:
- Save you time by having professional advice bespoke to your business.
- Save you money through receiving advice on appropriate procedures and equipment you require, proportionate to the level of your business, avoiding over-spending on compliance.
- Enhance your chances of receiving a high (up to 5 star) Food Rating that you can use in your marketing giving your business a competitive edge.
- Give you reassurance from a compliance perspective, good for your business and good for your customers.
- Enable you to put in place the building blocks to grow your business in a sustainable way
How to order
Please contact our friendly admin team on 01524 582935 or email environmentalhealth@lancaster.gov.uk A form is currently under construction.
Last updated: 16 May 2025