We have teamed up with Ecclesiastical Insurance Office Plc to provide a contents insurance service for our tenants. You have a home full of items that you need and love - from clothes, television, and kitchen appliances, to keepsakes, furniture, and gadgets. As your landlord, we insure the building and anything we provide, but we don’t cover your home’s contents and belongings.
If you need help with the cost of putting things right after a kitchen fire, a washing machine flood - or even a break in - tenants contents insurance financially protects your home’s contents.
As your housing provider, Lancaster City Council Housing insures the building and anything we provide. You’re responsible for insuring your own belongings (your home contents), such as furniture, carpets and electrical items.
Why Might You Want Contents Insurance?
If something unexpected happens (for example a leak, fire, theft or accidental damage), replacing your belongings can be expensive. Contents insurance can help you cover the cost of replacing your items. We have access to a product that has been designed for tenants’ home contents insurance. This is provided by Ecclesiastical Insurance Office Plc (Ecclesiastical) and called "Simple Home Contents".
If you had insurance arranged with this product before 01/06/2026, this will have been with Royal and Sun Alliance Limited (RSA).
From this date all new and renewing policies will be with Ecclesiastical. Their partner URIS run the servicing of the insurance, which means URIS will give you a quote, take your payments and support you if you have any questions or need to make a claim.