Lancaster City Council has been allocated funds from the Department for Work and Pensions to offer the financial assistance to residents struggling to make ends meet and help them through the cost-of-living crisis.
The Household Support Fund aims to help with short-term living costs and pay for essential items such as food, energy and water bills or household appliances such as fridges and cookers.
To be eligible to apply for help from the scheme, applicants must be aged 16 years and over, live in the Lancaster district and be able to demonstrate that they are struggling to afford such necessities or to pay their bills.
For more information and to apply online, visit www.lancaster.gov.uk/hsf A useful set of frequently asked questions is also available here to help applicants apply.
Whilst applying online is the easiest way to apply, anyone having difficulty can call the council on 01524 582000 between the hours of 9am to 5pm, Monday to Friday (phonelines open at 10am on Wednesdays).
Applicants can also seek help by visiting our customer service centres at Lancaster Town Hall between the hours of 9am – 1pm on those days.
Applications will be considered on a case-by-case basis and awards are at the discretion of the council.
The council is also working in partnership with North Lancashire Citizens Advice and the Lancaster District Food Justice Partnership to offer longer term support for residents in the greatest need.
Last updated: 17 May 2023