Council launches app to empower residents in tackling environmental issues

Lancaster City Council has launched an app to assist residents and businesses across the district to quickly report environmental issues whilst on the go.

The Love Clean Streets app – available on smartphones or tablets – is a new portal to report local issues covered by district and county councils all in one place.

From fly-tipping, damaged bus shelters or play park equipment, to overgrown paths and highway issues, users can report a wide range of concerns and also track progress.

The app is free to download. Simply search 'Love Clean Streets' on the App store or Google Play Store on a mobile phone or tablet.

Councillor Paul Hart, Cabinet Member for Environmental Services, said “Providing more effective public services is a key part of the Council Plan and by utilising new technology we aim to deliver more efficient and responsive services, to continue to make the district a great place.

“The Love Clean Streets app gives our residents a voice and an easy, direct way to tell us when something needs attention. By working together, we can tackle local issues more effectively and make our communities stronger.

“I encourage residents and businesses to download the app and start reporting issues spotted in their neighbourhoods. The council hopes that increased community involvement will lead to improved response times and greater civic pride.”

For more information on the app and links for download, please visit our website.

Last updated: 07 July 2025