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Accessing the building

Due to the age and layout of The Storey, the building does impose some challenges with regards to accessibility. Please see below selection of FAQs which may assist in answering queries regarding accessibility. If you would like any further information, please feel free to get in touch with a member of our team by calling us on 01524 582 226 or emailing


Where is the nearest disabled parking, or how to access disabled parking?

There is no parking on site at The Storey, and so the nearest spaces would be on Dallas Road car park (approx. 200 metres from venue) or disabled on-street parking in Lancaster City Centre. Find out more information via the Blue Badge Parking webpage

Can you be dropped off and picked up in a taxi outside the venue?

Yes. Though there is no parking on site at The Storey, taxis can pull up at the building entrances on Castle Hill or Meeting House Lane.


Is The Storey wheelchair accessible?

Yes. There is a lift in operation from the entrance on Meeting House Lane (access point at lower ground floor), which can be used to access all of the other floors. Access from Castle Hill is onto the ground floor and directly into Printroom Cafe & Bar.
Corridors and hallways are suitably wide enough for wheelchair access. 

Is there a wheelchair accessible toilet?

Yes. Access to facilities is via radar key which can be obtained behind the counter in Printroom Café & Bar if you do not own one, just ask a member of staff for assistance. 

Is there a hearing loop?

Yes, apart from in the Printroom Cafe & Bar.

Are assistance dogs welcome?

Yes, however they need to be clearly marked as assistance dogs as no other dogs are allowed in the building. 



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