Online payments

Before making a payment

To make a payment you must use a currently supported web browser.

  • If you cannot access our payment page, please update your browser to its most recent version.

If paying by card you must also have registered your card with either:


Make a payment


What can I pay for online?

You can pay your:


How do I make a payment?

For each type of payment, you will need the relevant reference number. For instance, for council tax payments you will need your 9-digit reference number which starts with an 8.

Please see our guide to making payments for full details (PDF, 591KB).

  • Enter your reference number in the Reference field, and enter the amount you want to pay in the Amount field
  • Click/tap on Add To Basket. You will now be taken to the Shopping Basket page
  • On the Shopping Basket page you can then check the amount you are paying. To proceed with the payment click/tap on Checkout Now.  You will now be taken to the Payment Options page
  • On the Payment Options page, choose your payment type: credit card, debit card or PayPal
  • If paying by card for the first time, you will need to enter your card details and cardholder address. You can then make your card paykment.
  • If paying by PayPal, you will be redirected to PayPal

What payment cards do you accept?

We accept Visa, Delta, JCB, Maestro/Switch, Mastercard and Solo.

Can I pay using PayPal?

Yes.

Further Information

If you have any problems or questions, please email cashiers@lancaster.gov.uk

Last updated: 28 January 2019