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Changing Futures

This service specific privacy notice provides additional privacy information for:

The Changing Futures Lancashire Programme.

Changing Futures is a 3 year, £64 million programme established by the Department for Levelling Up, Housing and Communities (DLUHC) which aims to improve outcomes for adults experiencing multiple disadvantage, including combinations of homelessness, substance misuse, mental health issues, domestic abuse and contact with the criminal justice system. The intention for this programme is for the lead organisation Blackburn with Darwen Council Programme to work together with local partners to facilitate the reform of how services are delivered to improve outcomes for this particular group of beneficiaries.


We obtain your personal information for the following purpose(s):

To deliver improvements at the individual service and system level:

 · To stabilise and then improve the life situation of adults who face multiple disadvantages to transform local services to provide a person-centred approach and to reduce crisis demand.

 · To test a different approach to funding, accountability and engagement between local commissioners and services and between central government and local areas. This programme will underpin future work to support people facing multiple disadvantage.

Categories of personal data

In order to carry out these purposes we collect and obtain the following data categories:

First Name
Religious Belief
Sexual Orientation
NHS Number
Assigned Gender at Birth
CFL UNR Number
ICP Area (North)
Full postal Address (Or if no fixed address hangouts)
Registered GP
Multiple disadvantage characteristic being experienced
Relevant Issues  
Reason for referral
Any know risks (to self or others) Referral source
Consent to referral status
Current support provision obtained from Programme Partners

Legal basis for processing

Information will be shared between the partner organisations and the Changing Futures Programme for the purposes of enhanced support provision and direct care under the following;

GDPR, Article 6(1)(e) Public task and Article 9(2)(h) Preventative and Occupational Medicine, DPA2018 Schedule 1, Part 1 Special category data and criminal conviction data, paragraph 2 (Health and Social Care Purposes), DPA2018 Schedule 1, Part 3 paragraph 30 (Protecting individuals’ vital interests)

Changing Futures will also act as a Data Processor on behalf of DLUHC to provide baseline and continuing evaluation data directly to the Researchers appointed by DLUHC.

DLUHC, as an emanation of the Crown, has ordinary common law powers to do whatever a natural person may do (subject to overarching legal constraints), in contrast with bodies which have powers conferred on them by statute and no powers under the common law and can share and process data for the purposes of research so long as that sharing is not otherwise prohibited by law and is in compliance with the Data Protection Legislation, Human Rights Act 1998 and the common law duty of confidentiality.

DLUHC will rely on the following lawful bases to process the personal data provided by the programme and individuals themselves.

  • Article 6(1)(e) UK GDPR - the processing is necessary for DLUHC to perform a task in the public interest or in the exercise of official authority, in particular to support households that are homeless or at risk of being homeless through furthering our understanding of repeat homelessness, the success of prevention activities, the outcomes of those in receipt of homelessness services, and the causes and factors associated with homelessness. In order to rely on Article 6(1)(e), Article 6(3) requires there to be a separate legal basis laid down in law to justify the processing. DLUHC is relying on its common law powers to justify this processing.
  • Article 9(2)(g) UK GDPR – the processing is necessary for reasons of substantial public interest. DLUHC will rely on meeting the condition in Schedule 1, Part 2, paragraph 6 of the DPA 2018 to process Special Category Personal Data in accordance with section 10(3) of the DPA 2018
  • The conditions in Article 10 of the UK GDPR and section 10(5) of the DPA 2018 will also be met to process criminal offence data since processing is authorised under Section 10(5) and Schedule 1, Part 2, paragraph 6 of the DPA 2018.

Information sharing/recipients

We will share personal information about you with the following types of organisations:

· Department for Levelling Up, Housing and Communities (DLUHC) – for the purposes of research and evaluation.

We will also obtain or receive information from the following organisations to support the provision of direct care and/or enhanced support:

  • Lancaster City Council
  • Probation Services
  • The Well Communities
  • Lancaster District Community Voluntary Solutions (CVS)
  • Lancashire and South Cumbria NHS Trust Foundation (LSCFT)
  • Change Grow Live

Automated Decisions

All the decisions we make about you involve human intervention

Data retention/criteria

We will retain this information for the duration of the research programme plus 2 years

Rights of individuals

If you have any queries relating to the way we are processing your information, you may contact the Council’s Information Governance Team via

These queries may be regarding (but not limited to);

  • Exercising your rights in relation to the following:
    - access to personal data
    - right to rectification
    - right to erasure (The right to be forgotten, unless there is a legal obligation to refuse this request)
    - right to restriction of processing
    - right to data portability
    - right to object to profiling
    - raising a concern with us, or
  • guidance on making a complaint to the Information Commissioner

Updates to this Privacy Notice

We reserve the right to amend this privacy notice at any time. However, we take your privacy very seriously and will never change our policies or practices to make them less protective of your personal information. 

If we make any changes to this policy that significantly affect you, You will always be able to find the most up-to-date version of this policy on our website at this address.

Last updated: 11 July 2023

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