Contact us


9am to 5pm Monday to Friday (except Wednesday 10am to 5pm*)

Contact Telephone
Our telephone contact numbers
Out-of-hours emergencies (5pm - 8am) 01524 67099
Household waste and street cleaning 01524 582491
Council tax 01524 582900
Benefits 01524 582965
Advice on homelessness and private housing 01524 582257
Ideal Choice Homes 01524 582005
Tell Us Once 01524 582000
Room and venue hire 01524 582226
Elections 01524 582905
General enquiries 01524 582000

*Please note that our Customer Service phone lines are closed every Wednesday from 9am to 10am to allow for essential staff training. You can still contact us via email or in person during this time.


In person

9am to 5pm, Monday to Friday

Our Customer Service Centres
Lancaster Morecambe
Customer Service Centre
Town Hall
Dalton Square
Customer Service Centre
Town Hall
Marine Road East
  • There is free visitor parking at Morecambe town hall. For other car parks in Lancaster and Morecambe please see Parking.

Customer Service Centre locations

Last updated: 31 July 2018