Contact us


Lines are open 9am (10am on Wednesdays) to 5pm Monday to Friday.

Contact Telephone

Our telephone contact numbers

Our Community Hub is open 8am - 6pm (Mon-Fri) and 10am - 3pm (Sat, Sun and bank holidays)

To visit us in person, find out where we’ll be by clicking the links below.

Hub roadshow - fixed weekly timetable (PDF)

Hub roadshow - roving locations (PDF)

01524 582000
Out-of-hours emergencies (5pm - 8am) 01524 67099
Household waste and street cleaning 01524 582491
Council tax 01524 582900
Benefits 01524 582965
Advice on homelessness and private housing 01524 582257
Ideal Choice Homes 01524 582005
Tell Us Once 01524 582000
Room and venue hire 01524 582226
Elections 01524 582905
General enquiries 01524 582000


In person

Customer services contact centres are currently closed to walk-in customers. See our main Coronavirus page for more information.

Our Customer Service Centres

Lancaster Morecambe
Customer Service Centre
Town Hall
Dalton Square
Customer Service Centre
Town Hall
Marine Road East
  • There is free visitor parking at Morecambe town hall. For other car parks in Lancaster and Morecambe please see Parking.

Customer Service Centre locations

Last updated: 14 September 2021