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A to Z of Council Services:

Pest control

Pest Control Operatives Treating an Infestation

Pest Control Operatives Treating an Infestation

The pest control service responds to pest complaints (including rats, mice, fleas and cockroaches) in both domestic and commercial properties.

Lancaster City Council's pest control service is delivered by a team of highly trained and experienced pest control operatives who provide services for the district's residential and commercial customers.

To request a pest control service:

Please see our downloadable advice sheets for common pest issues.

You can follow us on Twitter @lcstr_unbugged.


The service you can expect

We aim to provide a prompt response in all cases. Requests are dealt with in order of priority, with rats, cockroaches, fleas and bedbugs generally treated more urgently.

During the summer, the pest control service is particularly busy, and non-urgent requests may have to wait several days. In such cases you will be informed of the possible delay in order to give you the opportunity to use an alternative pest controller.


Annual agreements for businesses

Instead of waiting until you’ve already got a problem before you call us out, why not take out an annual agreement with us for a set fee.

These consist of a number of programmed visits covering rats, mice and common insects, plus any interim callouts as required by the customer. There are NO HIDDEN EXTRAS and agreements start from as little as £120 per year.

We tailor each pest control agreement to the individual needs of our customers. This personalised interaction between customer and contractor offers peace of mind that any potential problems are dealt with in an effective and efficient manner.

Our annual agreements include:

  • Detailed inspection of premises and identification of pests
  • All necessary treatments for rodents and common insects
  • Written report sheets, highlighting the pest control work that has been undertaken and any recommendations for improvement
  • Advice on pest-proofing
  • Servicing of electrical fly killers where appropriate

Call us on 01524 582935 for a free quotation.


Customer satisfaction

We aim to provide an efficient and effective pest control service.

If you have a complaint, please contact us and we will advise you of the procedure to follow.  We would also like to hear from you if you think we have done a good job, and any suggestions for improving the service are most welcome.

Contacts

Contact:

Pest Control Service

Address:

Morecambe Town Hall
Marine Road East
Morecambe
Lancashire
LA4 5AF

Email:

environmentalhealth@lancaster.gov.uk

Telephone:

01524 582935

Fax:

01524 582709

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Lancaster City Council
Town Hall
Dalton Square
Lancaster
LA1 1PJ

Telephone: 01524 582 000

Email customer services