Contact Revenue Services

Contact Revenue Services for council tax, benefits and business rates enquiries.


  • Revenue Services, PO Box 4, Town Hall, Lancaster, LA1 1QR.

Telephone (Monday to Friday 9am to 5pm)

Enquiry Number
Council tax 01524 582900
Council tax recovery 01524 582970
Housing benefit and council tax support 01524 582965
Business rates 01524 582920

Freephone services are available at Morecambe Town Hall.


Enquiry Email
Council tax
Housing benefit and council tax support
Business rates

Emails will be acknowledged within one working day and we aim to respond to Benefits and Council Tax enquiries within five working days.

We aim to respond to Business Rates emails in more detail within 10 working days. However, during exceptionally busy periods a response may take up to 28 days.

In person

  • Customer Services (Garden of Remembrance Entrance), Town Hall, Lancaster, LA1 1PJ

Office opening hours

  • Monday to Friday, 9am to 5pm.

Last updated: 30 August 2019