We are committed to ensuring that consultation and engagement lies at the heart of how the council works. View the following links below on how to get involved with your council, take part in our consultations, raise specific issues and support your local area.
We value your views on our services and future proposals to help to ensure that we provide customer focused services, offer value for money and meet the needs of people who live, work and visit the district. For further information about our consultations, please visit our list of current consultations below or contact us at firstname.lastname@example.org
Local Plan/Planning Policy Consultations
Please visit the planning policy consultation web page for more information.
Lancaster City Council Residents Survey
Please spare five minutes to complete the Lancaster City Council residents survey and have your say about your local area, the council and some of its services. We would like to know how satisfied you are and if you think that you are getting value for money as a resident of the Lancaster District. Services being monitored include street cleanliness, parks and open spaces, refuse collection and household recycling. This is an ongoing survey which will be reviewed on a regular basis and reported annually. The results will be monitored to help to review how the council is performing and the results of the questionnaire may prompt further investigation with customers and staff.
Park Health Check Survey
Please spare 6 minutes to complete the Park Health Check survey and have your say about your Lancaster Distict parks. Your feedback will help us to maintain, manage and improve your parks
All Council Services
Email us suggestions and ideas on how we can improve our services
|Lancashire County Council consultations|
|Current consultation by Lancashire County Council (external link)|
|Consultation||Details - Next Steps|
|Air Quality||The team are currently reviewing the results. More information on air quality can be found here|
|Business Survey||The results will now be considered and used to help to inform the District's Economic Growth Plan.|
|Help us shape how we deal with future complaints||The results was reported to a Customer Service and Future Complaints Task Group on 1st August 2018, who considered how this information could be used to improve how we deal with future customer complaints.|
|Council Plan 2018-2022||
The Plan will be reviewed annually, so please continue to provide any comments or feedback to email@example.com.
Canal Quarter Principles
The consultation responses were reported to Council on 18 July 2018 (agenda item 13), along with an emerging engagement plan.
For more information, visit the Canal Quarter news article.
The council’s annual consultation plan (PDF, 576KB) aims to provide information on opportunities get involved and have a say. In addition, this also helps the council to better co-ordinate consultation across services, reduce consultation fatigue and ensure that consultations are properly resources and delivered to high standards.
The Consultation Strategy (PDF, 643KB) highlights the value of consultation and sets out the relevant legislation that the council must adhere to. This is supported by internal consultation guidance and officer support and advice.
Last updated: 30 April 2019