Consultation - Have Your Say!
For our 2009/10 consultation plan please see the right hand downloads menu. For further information including current consultations please see the links below.
Please click on the links below to find out about Lancaster City Council's Consultation and how you can get involved.
What is consultation and why do we need to consult?
Consultation is about asking what people think and feeding back what will happen as a result.
We consult to ensure we understand local needs and use the results to improve the delivery of our services.
The Council has a Council Consultation Strategy and Toolkit, which provides guidance on what we need to consider and the methods that we should consider using.
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How and what do we consult on?
We consult our customers throughout the year on our services. It is really important for us to know what our customers think because it helps us to shape the services we provide.
When appropriate we consult on:
- What you think about proposals/policy?
- What you would like from our services?
- How satisfied you are with our services?
- What we could do to improve our services?
We use a variety of methods to consult including:
- Online questionnaires
- Postal questionnaires
- Telephone questionnaires
- Face to face interviews
- Focus/discussion groups
- Events/workshops
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How can you have your say and get involved?
Join our Community Consultation Register to get involved in future consultations on a range of council subjects. You can get involved in online, postal, telephone or face to face consultation - the choice is yours! Contact the councils consultation officer to find out more (please refer to 'contact us' section for contact details). Please fill in the form, which is available on the right hand downloads menu and email it to consultation@lancaster.gov.uk.
Take a look at our 2009/10 Consultation Plan to find out what you can get involved in.
Let us know what you think of any of our Council services by visiting our Compliments, Comments and Complaints and completing one of our Talk Back Forms.
Get in touch with your ward councillor and let them know about any issues you have in your local area or with council services. Use find my nearest to find out what ward you live in.
You can use find my nearest to report faults on highways, lighting, street cleansing, graffitti, abandoned vehicles, flytipping issues.
Online Consultation
Register on our online consultation system to receive automatic emails to tell you when a consultation is taking place in a subject area that interests you.
Your personal details will be kept confidential and held in accordance with the Data Protection Act. The information provided to us will be used for analysis purposes only.
The combined results of consultations will be made publicly available in reports. Individuals will never be identified.
Register on our local development planning online consultation system to have your say on local development plans and receive email alerts which tell you when new plans are being proposed. For more information visit the our Local Development Framework page.
2009/10 Consultation Plan
For our 2009/10 consultation plan please see the right hand downloads menu.
Please contact us to let us know if you would like to get involved in any of our planned consultations.
Key for information in 2009/10 Consultation Plan
- What = what is the consultation about
- When = when will the consultation take place
- How = what method will be used
- Who = who will be consulted
- Why = why is the consultation taking place
- Contact and Service Area = who is the co-ordinating officer and which Council service are they from?
Don’t forget once you open the plan, you can search for consultations by using the ‘Find’ function which is can be found under ‘Edit’ on your tool bar (top of screen).
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For details of planned consultations please look at the 2009/10 Consultation Plan
Barriers to becoming a Lancaster City Councillor
Morecambe Area Action Plan Consultation
Lancashire County Council Consultations
This January we asked you to tell us how you thought we should spend our budget for 2010/11.
Thank you to everyone who took part. The results from the consultation can be found on the right hand downloads menu.
Place Survey
1,267 people across the Lancaster district responded to this survey which took place in September 2008. The survey asked people about satisfaction with their local area and the public services they receive.
Every council in England is required to carry out this postal survey. Lancaster City Council joined together with all the other councils in Lancashire to jointly commission Ipsos MORI to carry out the survey on their behalf.
Lancaster District's Place Survey report can be found on the right hand downloads menu.
Online Consultation Reports
View our current online consultation reports
Check out our 2009/10 Consultation Plan for planned online consultations and what else you could get involved in.
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How Has Consultation Been Used?
Summary of consultations carried out in 2008-09 and how the results are used (Word 320K)
For our 2009/10 feedback results please see the right hand downloads menu.
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Consultation Policy and Guidance
The following documents are available in the right hand downloads menu.
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Contact Us
For further information or if you would like to get involved please contact the council’s consultation officer:
Email: consultation@lancaster.gov.uk
Telephone: 01524 582268
Corporate Strategy (Communications)
Lancaster City Council
Town Hall
Dalton Square
Lancaster LA1 1PJ
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